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Insights from leading thinkers on communication trends and business ethics.
Willa Hart
Jul 26, 2023
5 min read
Soaring to Success: Air-Tight Communication and a World Record Skydiving Jump
An all-woman skydiving group’s world record-setting triumph shows how much a successful group effort depends on air-tight communication, ski
Julian Guthrie
Jul 20, 2023
4 min read
From Barbie to Breast Cancer: The Pink Power Shift
The visual language of pink has a complex history, from gender associations to empowering social movements, and its evolving symbolism chall
Carolyne Zinko
Jul 12, 2023
3 min read
Coffee and Small Talk: How a Dutch Grocery Chain Builds Human Connection
A Dutch grocery chain is taking a warm-hearted approach to combatting loneliness, using coffee corners and slow checkout lanes to foster mea
Carolyne Zinko
Jul 5, 2023
3 min read
Porn Preference and More Asked of Job-Seekers at Gates Ventures
Discover the shocking communication challenges faced by job seekers at Gates Ventures, where sexually explicit interview questions appear to
Julian Guthrie
Jun 28, 2023
3 min read
Elon Musk and Mark Zuckerberg’s Cage Fight: Who Will Tap Out?
What a cage fight among tech titans Elon Musk and Mark Zuckerberg communicates about leadership and masculinity.
Carolyne Zinko
Jun 21, 2023
4 min read
Hateful Legal Emails Expose A Surprisingly Dark Side of Communication
Explore the consequences of discriminatory language and the importance of respectful communication through a case involving senior attorneys
Carolyne Zinko
Jun 14, 2023
3 min read
Weighty Matters: Obesity Becomes a Protected Class
Words have power to uplift or harm. Explore the impact of weight discrimination, the importance of effective communication, and the emerging
Kathryn Lancioni
Jun 7, 2023
3 min read
Dreaming of the Watercooler: Rekindling Office Banter and Bonding
Whatever happened to the watercooler? Some of my fondest memories from the early days of my career include those conversations around the...
Amanda Nurse
May 31, 2023
3 min read
Age Alchemy: Weaving Perspectives, Mentorship, and Success Across Generations
What would happen if we only talked to people our own age, all the time? What perspectives would we miss both on the job, and outside the...
Carolyne Zinko
May 22, 2023
4 min read
Mastering the Write Stuff: How to Whip Up Engaging Content in a Flash
Unlock the secrets of fast and effective writing with 11 insider tips from a seasoned journalist.
Carolyne Zinko
May 18, 2023
3 min read
Super Bowl LVIII en Español: Univision Scores Big by Tackling Barriers in Communication
If you tuned in to the Super Bowl as an English-only speaker, and everything was in Mandarin (or Finnish, or Papiamento), it would be...
Julian Guthrie
May 12, 2023
2 min read
Can Profanity Help You? The Intriguing Paradox of Profanity: Peril and Purpose
The art of communication is a delicate dance, especially at work. When you apologize for being late, is it diminishing or kind? When you...
Amanda Nurse
May 5, 2023
3 min read
Gabbing Your Way to a Happy Place: The Real Estate of Strong Friendships and Connections
Want to boost happiness? Move closer to your friends or cultivate new relationships with those around you. In-person or digital communicatio
Carolyne Zinko
Apr 27, 2023
4 min read
Word Choice Woes: Don Lemon's Comments May Have Cost Him His CNN Career
His sexist and ageist comments were made on live TV, so it’s hard for him to take them back. If only CNN host Don Lemon had paused to...
Carolyne Zinko
Apr 21, 2023
4 min read
Cops’ Racist Texts Expose the Costly Impact of Harmful Speech in the Workplace
Police are supposed to be good guys who protect citizens, keep communities safe, and treat the public considerately. That’s what makes...
Julian Guthrie
Apr 14, 2023
3 min read
Drip or Drown: The Swagger of Language
This blog discusses the rise of the slang term "drip or drown" as a metaphor for success with style and standing out in a crowd, highlightin
Carolyne Zinko
Apr 5, 2023
3 min read
How Taylor Swift's "Anti-Hero" Song Teaches Us to Overcome Limitations and Labels
When we need motivation, music can be just the thing to give us a boost — during workouts or even in the workplace. It’s hard not to...
Carolyne Zinko
Mar 16, 2023
3 min read
Why the Battle Over “Woke” Language Misses the Point
“The Woke Mob Comes For Comic Strips,” said the headline of a story about the cancellation of Scott Adams’ Dilbert syndicated cartoon....
Carolyne Zinko
Feb 28, 2023
4 min read
Psyched or Spooked: Exploring The Good and Bad of AI and the Importance of Considerate Communication
At the moment, AI feels either stalkerish — witness Sydney, the alterego of Microsoft’s Bing chatbot, who revealed her (its?) dark side...
Carolyne Zinko
Feb 8, 2023
3 min read
Ageism in the Workplace: How Age Discrimination Against Older Employees Hurts Everyone
In our youth-obsessed American culture, it may come as little surprise that older employees are sometimes viewed as obsolete. For some,...
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