How to Speak Boomer, Gen X, Millennial and Gen Z at Work
The editorial director at your company believes in the immediacy and clarity that comes from a direct phone call to address issues. The...
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Using AI to improve human communication
Insights from leading thinkers on communication trends and business ethics.
Carolyne Zinko
Nov 29, 20233 min read
Holiday Office Party Do’s and Don’ts
“Whoa, I’d like to jingle his bells." “Wow, you look hot!” Ever stumbled with what to say or do at a holiday office party? They're a...
130 views
Carolyne Zinko
Nov 22, 20233 min read
Sexism Is Costly
Male employees texted pictures of their penises to female colleagues. A supervisor had sex with a female coworker, told his officemates...
97 views
Carolyne Zinko
Nov 15, 20232 min read
Bigotry Costs Money
In the workplace, the impact of language — especially discriminatory or bigoted language — can reverberate far beyond hurt feelings or...
78 views
Kathryn Lancioni
Nov 8, 20234 min read
How to Craft a Brand That Reflects Your Personal and Professional Self
Amazon founder Jeff Bezos is widely quoted as saying “Your brand is what other people say about you when you’re not in the room.” It's an...
51 views
Willa Hart
Oct 31, 20234 min read
How The Slants Turned a Racial Slur Into a Point of Pride
When Simon Tam’s application to trademark his band’s name, The Slants, was rejected by the U.S. Trademark Office because it disparaged a...
47 views
Carolyne Zinko
Oct 25, 20233 min read
Your Words Can Get You Sued, Part 2
Halloween frights come once a year. What’s even scarier to corporate HR and legal teams is the ongoing risk of litigation over...
32 views
Carolyne Zinko
Oct 18, 20233 min read
Your Words Can Get You Sued, Part 1
Not long ago, people worked side by side in the office and communicated face to face. The pace was slower — maybe glacially so — compared...
42 views
Carolyne Zinko
Oct 11, 20234 min read
5 Tips for Better Business Emails
Ever found yourself staring at the blinking cursor on your screen, wondering how to express your thoughts in a business email? It’s more...
39 views
Kathryn Lancioni
Oct 4, 20233 min read
Why “No” is a Powerful Word at Work
"No." It’s a word that is often absent in the workplace, but like a powerful color applied to a canvas it can send a strong message. Why...
35 views
Carolyne Zinko
Sep 27, 20234 min read
Finding Calm: Matt Gutman’s Insights on Communication Amid Panic
ABC News’ Matt Gutman maintains clear communication in high-pressure situations while managing panic disorder, and offers insights.
118 views
Carolyne Zinko
Sep 20, 20233 min read
The New Workplace Lingo: Out With 'Feedback,' In With 'Feedforward'
It's a common dread — your manager wants to meet to give you some feedback, which immediately inspires fear, anxiety and defensiveness....
40 views
Alphy Co
Sep 13, 20233 min read
Navigating the Unspoken: Addressing Caste Bias in Modern Workplaces
“Often caste jokes are made by my colleagues without realizing my Dalit background. And they would expect I would laugh along with them...
29 views
Kathryn Lancioni
Sep 6, 20233 min read
Texting, Talking and Email: What's the Proper Platform for the Conversation?
Communicating with colleagues used to be simple. If you had a question or comment, you'd either arrange an in-person meeting, give them a...
30 views
Carolyne Zinko
Aug 30, 20233 min read
Extinguish the Heat: Reflect AI's Answer to Rising Workplace Lawsuits
True or false? It’s more likely for a fire to break out in an American workplace than it is for the business to be sued by an employee....
36 views
Carolyne Zinko
Aug 16, 20233 min read
Mindset and Mantras: Tales from a Survivalist
We may never spend three weeks in the African Serengeti without food, water or clothes, as Kellie Nightlinger did on TV’s Naked and...
38 views
Willa Hart
Aug 10, 20233 min read
Transforming Trauma Into Healing, One Story at a Time
In 2019, Megan Bull was a recent college graduate and new transplant to San Francisco when she decided to visit the nearby Gilroy Garlic...
34 views
Kathryn Lancioni
Aug 2, 20234 min read
3 Tips for an Effective Workplace Mentality (Smartphones Not Required!)
As the pace of life speeds up it’s tempting to rely on tech gadgets to be more successful at work, but forget the smartphone — it’s your men
42 views
Willa Hart
Jul 26, 20235 min read
Soaring to Success: Air-Tight Communication and a World Record Skydiving Jump
An all-woman skydiving group’s world record-setting triumph shows how much a successful group effort depends on air-tight communication, ski
67 views
Julian Guthrie
Jul 20, 20234 min read
From Barbie to Breast Cancer: The Pink Power Shift
The visual language of pink has a complex history, from gender associations to empowering social movements, and its evolving symbolism chall
48 views
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